Frequently Asked Questions
OpenCartBot is a Ukrainian developer and official OpenCart partner. We have been working with OpenCart since 2015.
We specialize in creating modules and extensions for OpenCart, which are used by more than 8000 online stores in Ukraine and abroad. Our team provides professional development, technical support, and regular updates for all products.
Our modules have many advantages, including:
- Guaranteed compatibility with the declared versions of OpenCart 2.x, 3.x, 4.x and ocStore
- Free technical support for 1 year
- Regular updates for new versions of PHP 8+ and the latest releases of OpenCart
- Professional code in compliance with OpenCart standards
- Lifetime license - buy once and use always
- Transparency - real customer reviews without moderation
All our modules are provided in .ocmod.zip format for easy installation:
- Log in to the admin panel of your OpenCart
- Go to the “Extensions” → “Modifications” section
- Click “Upload” and select the .ocmod.zip file
- After downloading, click “Update”
- Enable the module in the “Extensions” section
No FTP download is required, which eliminates the possibility of installation errors.
If you have any problems with the installation:
- Check if your version of OpenCart is supported
- Refresh the modifier cache
- Refresh the twig cache (template cache)
- Look for solutions in the FAQ section on the module page (if available)
- Contact our technical support with a detailed description of the error
We use domain licensing:
- One license = one domain
- The license key is tied to a specific domain
- Lifetime license - buy once, use forever
- Free updates during the entire period of use
When purchasing on our website, you will receive license keys automatically.
When purchasing on opencart.com, you need to receive the keys manually through the form on the website.
Yes, you can use the module on a test domain (for example, test.yourdomain.com) to configure and test before launching on the main domain.
We automatically provide keys for test subdomains:
- test.yourdomain.com
- dev.yourdomain.com
- new.yourdomain.com
- and for the local domain yourdomain.loc
If your test domain is a non-standard one, you can contact technical support to get a test key for it.
If you change your domain, please contact our technical support to transfer the license to the new domain. This service is provided free of charge.
The old domain must be inactive or redirected to the new domain.
Yes, we offer discounts for purchasing multiple modules. Add several modules (more than 3 paid ones) to your cart and you will see the discount. If you don't see a discount, please contact our support to get an individual offer.
Free technical support includes:
- Consultations on installation and configuration
- Troubleshooting problems with the modules
- Consultations on the use of functions
- Fixing bugs in our modules
Free technical support is not included (unless otherwise specified on the module page):
- installation and configuration of the module
- adaptation of modules to the template and other modules
- development of new and improvement of existing functions
- change of design and style
- translation and localization of modules
- any other module modifications
If you do not find the answer to your question, please contact us:
- Email: support@opencartbot.com
- Telegram: @opencartbot_com
- Phone: +38 098 50 66 302
We value your time and our reputation, so we are always ready to help!